Hair relaxer gone wrong! HELP!?

My mom just got her hair relaxed today, it started burning it was on for about 10 minutes until it got rinsed off. The top of her hair looks flat almost balding like. The hair looks clump togther at the root only on a top portion the rest is fine.





she added viatimin e oil, aloe and conditioned it.


what can she do to make sure no more hair breakage happens?


what can she put on her scalp?


will her hair grow and be manageble?





any advice please help!!Hair relaxer gone wrong! HELP!?
Did she have this done at a salon? Or was it a home thing? If it was done at a salon, she needs to call the salon, speak to the manager and demand that she be compensated for the botched job.





If she doesn't want to go back to the salon, she needs to get guidance from another stylist so she knows exactly what to do and not to do. She may have to get her hair cut short now; the weight of her hair may cause it to break now and the sooner the damage is removed the better.





If there are actual chemical burns on the scalp, she can put an antibiotic cream or ointment like neosporin on it.





Eventually, her hair will grow back out and should be very similar to what it was before.